Case Study: How Emissary Found Success with Crema

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Christian Jacobsen  5 months

In today's dynamic and ever-expanding e-commerce landscape, businesses are constantly seeking innovative solutions to streamline their operations and stay ahead of the competition. One such company, Emissary, a leading fulfillment service based in Mexico, has successfully navigated the challenges of scaling its operations and managing talent with the help of Crema, a a platform designed to simplify international payments for freelancers.


The rise of e-commerce has revolutionized the way consumers shop, presenting businesses with unprecedented opportunities for growth and expansion. However, as the demand for online shopping continues to soar, businesses face the daunting task of fulfilling orders efficiently and effectively. This is where companies like Emissary come into play.

Founded in Mexico, Emissary has quickly emerged as a key player in the e-commerce fulfillment industry. Specializing in storage, fulfillment, and shipping services, Emissary caters to a diverse range of clients, from small-scale online stores to large-scale e-commerce platforms. With a commitment to excellence and a focus on innovation, Emissary has established itself as a trusted partner for businesses looking to streamline their fulfillment processes and deliver exceptional service to their customers.

The Challenge of Managing Talent

As Emissary continued to grow and expand its operations, the company faced a common challenge encountered by many businesses: sourcing and managing talent. In order to meet the increasing demand for its services, Emissary needed to expand its team of developers, designers, and marketers. However, hiring full-time employees proved to be a time-consuming and costly process, particularly for a startup company like Emissary.

In search of a more agile and cost-effective solution, Emissary turned to freelancers. With their flexibility and expertise, freelancers offered Emissary the opportunity to scale its operations quickly and efficiently. However, managing payments for freelancers located in different countries presented its own set of challenges. Traditional payment methods, such as wire transfers, were not only cumbersome and time-consuming but also costly, with high transaction fees and unfavorable exchange rates.

The Search for a Solution

Determined to find a better solution, Emissary began exploring alternative payment platforms that could streamline its international payment processes. After careful research and consideration, the company discovered Crema, a versatile platform designed specifically for freelancers and businesses looking to simplify their payment workflows.

Why Crema?

What sets Crema apart from other payment platforms is that it was created with freelancers in mind, offering multiple ways for businesses to pay and for freelancers to withdraw their money. With Crema, Emissary found a solution that not only simplified its payment processes but also offered greater flexibility and convenience for both the company and its freelancers.

One of the key benefits of Crema is its ability to create gig payments in less than a minute. This streamlined process eliminates the need for wire transfers and allows Emissary to pay its freelancers quickly and efficiently. Additionally, Crema offers multiple withdrawal options for freelancers, including bank transfers to local accounts or transfers to cryptocurrency wallets, providing greater flexibility and convenience for freelancers located in different countries.

Implementing Crema

After deciding to integrate Crema into its operations, Emissary embarked on the implementation process. With the help of Crema's team, the company was able to quickly onboard its freelancers and set up their accounts on the platform. Crema's intuitive interface made it easy for Emissary to create gig payments and manage its freelancers' payment information.

The Results

Since integrating Crema into its operations, Emissary has experienced significant benefits. Over the course of a year, the company successfully managed payments for four freelancers through the Crema platform. These freelancers, integral to Emissary's success, have helped the company stay ahead of the competition with their expertise and dedication.

By leveraging Crema's efficient payment solutions, Emissary has been able to focus on scaling its operations and delivering exceptional service to its clients without the burden of complex payment processes. Crema has become more than just a payment platform for Emissary—it's a trusted partner in facilitating smooth and efficient collaboration with freelancers from across Latin America.


In conclusion, Crema has enabled international payments for Emissary, enabling the company to navigate the challenges of sourcing and managing talent with ease. As Emissary continues to expand its reach and solidify its position in the e-commerce industry, Crema remains a key component of its success story, facilitating seamless payment transactions and contributing to continued growth and success.



Guide to Working with LATAM Freelancers

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